时 间：2025年6月17日（周二）10：00- 11:30
地 点：理科大楼1214会议室
题目：Under the Watchful Eye: How Monitoring Reshapes Surgeon Behavior and Cuts Operating Room Costs
主讲人：何柳依，湖南大学工商管理学院副教授
主持人：夏成程 讲师
内容简介：
Operating rooms (ORs) have long been among the largest cost centers in hospitals, representing a significant portion of healthcare spending. While previous research has extensively explored the use of optimization techniques for OR planning and scheduling to reduce costs, less attention has been given to behavioral regulation as a means of managing OR costs. This study addresses the gap by investigating the impact of monitoring—a common behavioral regulation tool—on surgical supply costs in a non-standardized, multitasking setting, where controlling supply costs is an auxiliary task while ensuring surgical outcomes remains the top priority. Using surgery-level data from a representative hospital in China, we investigate the effectiveness of a monitoring system through a regression discontinuity design. Our findings provide robust evidence that adopting the monitoring system reduces supply costs per surgery, without compromising surgical outcomes. In addition, the cost-reduction effect is more pronounced among surgeons with greater work experience and those who participate in online healthcare communities, suggesting that the effectiveness of monitoring is shaped by a surgeon’s ability and preference to manage multiple tasks. Furthermore, we identify surgeons’ strategic responses to monitoring, evidenced by their greater reduction of supply usage in surgeries for insured versus uninsured patients. These results highlight both the potential benefits and limitations of using monitoring to reduce unnecessary OR costs, offering valuable managerial insights for hospital operators and policymakers.
报告人简介：
何柳依，现任湖南大学工商管理学院副教授，博士毕业于上海交通大学安泰经济与管理学院。她的研究兴趣聚焦于如何通过信息技术的设计优化运营流程，研究场景涵盖数字平台、实体医院等，相关成果已发表在《MIS Quarterly》《Information Systems Research》等国际顶级期刊上。
